Terms of Use

Website www.exypireto.gr

Last updated: January 2026

General Information

The use of this website (hereinafter: the “Website” or “EXYPIRETO”) is governed by these Terms of Use. By accessing and/or using the Website, the visitor/user (hereinafter: the “user” or “you”) is deemed to have read, understood, and unconditionally accepted these Terms of Use.

If you do not agree with these Terms of Use, you should not use the Website.

The Municipality of Athens reserves the right to modify these Terms of Use at any time. The date of the latest update will be indicated in the header. Users are encouraged to review the Terms of Use regularly.

  1. Contracting Parties and Purpose of the Platform

The website www.exypireto.gr is operated and maintained by the Municipality of Athens (hereinafter: the “Authority”).

The “EXYPIRETO” online platform is a tool for:

  • recording and presenting social programs and services offered in Athens by public bodies and non-governmental organizations,
  • informing and referring citizens to relevant facilities and services.

The platform is addressed to the general public and provides information about facilities and services.
It does not provide electronic submission of requests, user accounts, or e-government services, unless explicitly stated otherwise in specific sections.

  1. General Terms of Use

The Website may be used exclusively for information purposes and for searching social programs and services, in accordance with these Terms and applicable law.

The Authority reserves the right, at its sole discretion:

  • to modify, suspend, or discontinue the operation of all or part of the Website,
  • to modify the content, structure, and/or functionalities of the Website,
    at any time and without prior notice to users.

The Authority may refuse or restrict access to the Website if a violation of these Terms or applicable law is identified.

  1. Intellectual and Industrial Property

All content of the Website (including indicatively: texts, facility descriptions, logos, graphics, images, user interface, files, software code) is protected by intellectual and industrial property law and is the property of the Authority and/or third-party rights holders with whom the Authority has entered into the necessary license agreements.

The user is entitled to use the content solely for personal, non-commercial use and only to the extent necessary for their information.

Without prior written permission from the Authority or the respective rights holder, it is prohibited to:

  • reproduce, copy, modify, distribute, transfer, sell, translate, or otherwise exploit the content,
  • incorporate the content into another database or website for commercial purposes.

Any use of third-party trademarks or logos on the Website is solely for informational purposes and does not imply commercial exploitation by the Authority.

  1. Content and Liability of the Authority

The information provided through the Website is for informational purposes only. The Authority makes reasonable efforts to ensure that the information is accurate, up to date, and complete, but cannot guarantee:

  • absolute accuracy or completeness,
  • the absence of errors, omissions, or delays in updates.

Many pieces of information (service descriptions, contact details, etc.) are provided by cooperating organizations. The Authority bears no responsibility for the accuracy or any changes to such information, which remain the responsibility of the respective organizations.

The Website may include references to geographic data, maps, or classifications. Their display does not constitute an official position regarding the legal status of any areas, boundaries, or borders.

The Authority does not provide legal, medical, social, or other professional advice through the Website. Users should consult the competent services or professionals.

  1. Use of the Website by the User

The user is obliged to use the Website lawfully and in accordance with these Terms. Indicatively and not exhaustively, the user agrees that they will not:

  • Use the Website in a way that:
    • violates Greek or EU law,
    • infringes the rights of third parties (e.g., intellectual or personal rights),
    • prevents or hinders other users from using the Website.
  • Attempt to gain unauthorized access to:
    • systems, infrastructure, or administrative accounts of the Website,
    • data or information not intended for public access.
  • Introduce or distribute through the Website:
    • malicious software, viruses, or any other harmful code,
    • illegal, offensive, discriminatory, defamatory, or pornographic content.
  • Perform automated data collection (e.g., via bots, crawlers) without prior written permission from the Authority.

In case of violation, the Authority reserves the right to take any lawful measure.

  1. Links to Third-Party Websites

The Website may contain links to third-party websites. These links are provided solely for the convenience of users.

The Authority does not control and is not responsible for:

  • the content, privacy policy, security, or legality of third-party websites,
  • any damages or losses arising from their use.

A reference to an external link does not imply endorsement of the views or practices of the respective entity by the Municipality of Athens.

  1. Availability and Security of the Website

The Authority makes reasonable efforts to ensure:

  • the continuous availability of the Website,
  • its secure operation.

The user acknowledges that:

  • access to the Website may be affected by factors beyond the Authority’s control (e.g., third-party networks, equipment failures),
  • temporary interruptions may occur for maintenance or upgrades.

The Authority does not guarantee that the Website or its servers:

  • are entirely free from viruses or other harmful elements,
  • are compatible with all possible user hardware or software.

The user is responsible for protecting their own systems (e.g., antivirus software, backups).

  1. Limitation of Liability

To the maximum extent permitted by applicable law:

The Authority shall not be liable for:

  • any direct or indirect damage, loss of profits, or loss of data,
  • business interruption or other consequential damages,
    arising from:
  • the use or inability to use the Website,
  • reliance on the information provided on it.

The user bears sole responsibility for any decision made based on the information provided on the Website and must, where necessary, consult the competent services.

The above limitations do not apply in cases of damage proven to be caused by intent or gross negligence of the Authority.

  1. Applicable Law and Jurisdiction

These Terms of Use are governed by Greek law.
Any dispute arising in relation to the use of the Website that cannot be resolved amicably shall fall under the jurisdiction of the Courts of Athens.

  1. Contact

For any questions regarding the Website or these Terms, you may contact:

Municipality of Athens
Directorate of Social Solidarity

159 Patission & Agathoupoleos Street
Amerikis Square
11252 Athens, Greece

Tel.: +30 214 411 7014
Tel.: +30 214 411 7018
Email: exipireto@athens.gr